Service Staff
Employee Guide
How to use the counter panel to serve customers efficiently.
1. Accessing the Panel
Use your staff email and password provided by the owner. Select the branch and counter you are working from.
- 1
Go to the 'Member Login' page.
Go to Login - 2
Enter your email and password.
- 3
Select your designated Counter.
2. Serving Customers
Manage the flow of customers effectively.
- 1
Click 'Open Counter' to start your shift. Status changes to 'Available'.
- 2
Click 'Call Next' to invite the next waiting customer.
- 3
The Public Display will chime and show your counter number.
- 4
Serve the customer.
- 5
Click 'Mark Done' when finished to close the ticket and prepare for the next one.
- 6
Click 'Close Counter' when your shift is over.